
Customer Experience @Google | Digital Business Transformation | Process Excellence | MBA@SPJIMR
Customer Experience @Google | Digital Business Transformation | Process Excellence | MBA@SPJIMR
English, Hindi, Marathi, Telugu, Tamil
Mumbai, Maharashtra, India
10 years of experience in Digital Business Transformation, Operational Excellence, Technology Consulting, IT Service Delivery, Business Continuity Management, Risk Management
• Currently as a Process Excellence manager @Google operations, I help drive productivity through AI/ML projects, RPA, Process Improvement & Work Optimization and also help enhance the customer experience in the digital marketing space.
• Worked with clients across Manufacturing, Telecom, & E-Commerce, Internet Technology i...read more
Google Operations Center
Manager - Process Excellence
Accenture
Business Transformation Manager
Institute for Exceptional Children
Management Intern
VOIS
Deputy Manager
HCL Technologies
Senior Analyst
GUSAC- GITAM (Deemed to be) University Science and Activity Center
Committee Member
OSI Systems
Information Technology Intern
SPJIMR SP Jain Institute of Management & Research
Post Graduate programme in ManagementThe University of Texas at Austin
Advanced Program in Information Management for Business ExcellenceGandhi Institute of Technology and Management (GITAM)
Bachelor of Technology (B.Tech.)proceeds to charity | Mann - Center for Individuals with Special Needs