Customer Experience @Google | Digital Business Transformation | Process Excellence | MBA@SPJIMR
Customer Experience @Google | Digital Business Transformation | Process Excellence | MBA@SPJIMR
English, Hindi, Marathi, Telugu, Tamil
Mumbai, Maharashtra, India
10 years of experience in Digital Business Transformation, Operational Excellence, Technology Consulting, IT Service Delivery, Business Continuity Management, Risk Management
• Currently as a Process Excellence manager @Google operations, I help drive productivity through AI/ML projects, RPA, Process Improvement & Work Optimization and also help enhance the customer experience in the digital marketing space.
• Worked with clients across Manufacturing, Telecom, & E-Commerce, Internet Technology i...read more
Google Operations Center
Manager - Process Excellence
Accenture
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VOIS
Deputy Manager
HCL Technologies
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GUSAC- GITAM (Deemed to be) University Science and Activity Center
Committee Member
OSI Systems
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SPJIMR SP Jain Institute of Management & Research
Post Graduate programme in ManagementThe University of Texas at Austin
Advanced Program in Information Management for Business ExcellenceGandhi Institute of Technology and Management (GITAM)
Bachelor of Technology (B.Tech.)