Book a call with Sonia Kotian Sule on sprect.

5/5

available today

Sonia Kotian Sule

available today

Customer Experience Leader | 20+ Years in Client Relationships & Operations | Driving CX, CSAT & Growth

English, Hindi

location Mumbai, Maharashtra, India

Talk to me about

#CustomerExperienceManagement

#CustomerServiceOperation

#ClientRelationshipManagement

#Telesales

#LeadGeneration

#OperationsManagement

#CustomerService

#CallCentreOperations

#QualityManagement

#CustomerEngagement

Sonia holds a law degree but built her career on something no classroom teaches: the ability to make people feel genuinely heard. She spent her career turning customer interactions into lasting relationships.

She’s proof that empathy is a strategy, shaping how thousands of students experience one of the biggest financial decisions of their lives. She built her leadership on listening first, and is here to help the next generation do the same.

Avanse Financial Services Ltd.

Head of Customer Experience & Engagement

Effort BPO Limited

Assistant Manager - Call Centre Operations

Adventity Global Services P. Limited, Thane

Associate Mortgage Consultant

GTL Limited

Quality Executive BPO

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Sacred Heart High School

Bachelor of Commerce. LLB

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Book a call with me

Meet-n-Greet

10 mins

free

Guidance for Students

Quick help with resumes, SOPs or academic choices.

20 mins

INR 200

proceeds to charity | Krisha Foundation

Strategy Session

Talk through a current challenge and get an outside view to move forward or brainstorm ideas.

30 mins

INR 999

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