
20+ years of experience in creating profit making loyalty programs for a range of different industries.
20+ years of experience in creating profit making loyalty programs for a range of different industries.
English, Hindi
Mumbai, Maharashtra, India
A seasoned leader with over 22 years of experience in Loyalty, Analytics, and CRM. Currently heading Loyalty, Analytics & CRM at Jio World Centre, part of Reliance Industries Limited, Rahul has been at the forefront of designing and executing data-driven strategies that drive customer acquisition, engagement, and retention.
At Jio World Centre, he conceptualized and launched Friends of NMACC, a paid membership program that has grown into a profitable and flagship loyalty initiative. His expertis...read more