5/5

available on 5th May

Manan Vispute

available on 5th May

Product & Partnerships Manager at Tata Capital | GenAI | Customer Retention | KJ Somaiya MBA

Product & Partnerships Manager at Tata Capital | GenAI | Customer Retention | KJ Somaiya MBA

English, Hindi

Mumbai, Maharashtra, India

I've spent the last 3 years at Tata Capital sitting at the intersection of product, partnerships, and customer success, and the thread running through all of it is this: I help organisations turn complex problems into measurable outcomes.

On the retention side, I owned the full borrower retention lifecycle across digital and direct lending channels. My team reduced monthly revenue leakage by Rs 25 Cr and improved retention rates by 15% by combining behavioural data, direct customer feedback, an...Read more