Book a call with Indrajeet Dasgupta on sprect.
rating5/5
availableAvailable on 16th November

Indrajeet Dasgupta

availableAvailable on 16th November

Ex-SVP Thras.io | Ran 2,000-Person Manila Delivery Center | $30M Client Value | 100% Green SLAs

Ex-SVP Thras.io | Ran 2,000-Person Manila Delivery Center | $30M Client Value | 100% Green SLAs

languagesEnglish, Hindi, Bangla

locationKolkata, West Bengal, India

Talk to me about
#consulting
#BPO
#counseling
#AI
#Automation
#EmployeeRetention
#StartupDPR
#Startup
#sharedservices
#vendornegotiation

I’m an operations and transformation executive with 23+ years across BPO, technology and hospitality. I’ve led a ~2,000-employee delivery center in Manila and served as SVP of the Philippines operation for Amz Allstars/Thras.io, overseeing enterprise accounts including Amazon.com. My work has delivered 100% green SLAs, $30M in client value in one fiscal year (including $9.7M in client-signed-off savings), and the highest retention in Accenture’s Network vertical. My teams earned two consecutive ...Read more

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