Sr. VP | SaaS, HR Tech, HRSS, CS | AI in HR & Workforce | Strategy & Delivery | Energy-Led Leadership | India | SEA
Sr. VP | SaaS, HR Tech, HRSS, CS | AI in HR & Workforce | Strategy & Delivery | Energy-Led Leadership | India | SEA
English, Hindi
Gurugram, Haryana, India
Workforce Transformation & Customer Success leader with 20 years of experience across India, Thailand, Philippines, Indonesia, Singapore and Dubai. Successful in driving SaaS growth and Delivery across Aviation, Automobile, Healthcare, BFSI, Pharma, IT and Telecom with measurable impact on ARR, NRR, CSAT and SLA outcomes.
Built proprietary models for delivery excellence and cross-functional collaboration, owning the entire value chain from onboarding to support. Led a large & multi geography tea...read more
PeopleStrong
Head of International Delivery & Customer Success (SEA, MEA & ANZ)
Swiss School of Business and Management
Doctorate in Business AdministrationXLRI Jamshedpur
Human Resource ManagementNBU
Mass Communication