Service Design Lead | UX & Design Thinking Strategist | Discovery & Research Expert | Human-Centered Design
Service Design Lead | UX & Design Thinking Strategist | Discovery & Research Expert | Human-Centered Design
English, Hindi
New Delhi, Delhi, India
I'm a senior service design and UX leader with 14+ years of experience driving human-centered innovation across FinTech, advertising, gaming, and digital transformation spaces. Currently leading Service Design and Design Thinking at Fidelity International as a Senior Manager, I specialize in crafting intuitive, scalable, and business-aligned experiences through deep discovery, user research, and design strategy.
With a strong foundation in design thinking, UX, and facilitation, I help organizati...read more
Fidelity International
Service design lead
University of Westminster
PGdip Computer AnimationArt Institute of Vancouver
Adv Dip Animation, arts & DesignHuman Factors International
CUA, CXA